FAQ - Frequently Asked Questions

We collected frequently asked questions from our clients for you that might help you to make your decision to find the perfect Kilimanjaro Climb and Safari for you. Please go through our frequently asked questions and don’t hesitate to contact us anytime if you can’t find a suitable answer. We will be happy to assist you!

Which Kilimanjaro Routes do you recommend?

We recommend the 7 Days Rongai Route, 8 Days Lemosho Route and 9 Days Northern Circuit. These routes offer the best balance of high success rates, beautiful scenery and smaller crowds. 7 day Machame is a nice route as well, but has a lot of other climbers on it.

What is the best way to increase my chance of making it to the top, during the trip?

Avoiding altitude sickness is the key. Do this by walking slowly. Drink lots of water and eat enough food. Go on all optional acclimatization hikes. Consider taking Diamox. Also prevent other illnesses by disinfecting your hands after every time you use the bathroom and before any meals.

Can I obtain my visa at the airport?

USA, Canadian, British and most European citizens can obtain their visas upon arrival at Kilimanjaro National Airport. The cost is $100 for USA passport holders and $50 for others. If you are a citizen of a different country, please check with your embassy whether you can obtain a visa upon arrival.

What routes do you offer for group climbs?

We have group climbs for 7 Days Rongai Route, 7 Days Machame Route, 8 Days Lemosho Route, and 9 Days Northern Circuit. We are specialized on Lemosho Route so most of our group climbs are on this route.

What is the difference between a group climb and private climb?

With a group climb, you will be in a party of up to 15 climbers who have booked with us separately (strangers). Group climbs are scheduled for set dates on set routes. In a private climb, you will be in a party of people you specifically booked with (friends, family, etc.). Private climbs can be scheduled on any date you choose and on any route. There is no maximum number of climbers for a private climb. The service on the mountain is exactly the same.

If I climb during the dry season, do I need rain gear?

Definitely. It can rain and snow all year round. The base of the mountain is in the rainforest. A quality waterproof jacket and pants is an absolute must.

How cold does it get on the mountain?

In general, expect to sleep in temperatures as low as 20F and to hike in temperatures as low as -20F. It can be even colder. Be prepared.

Can you cater to special diets?

We can accommodate vegetarian and vegan diets. For more specific requirements, we will try our best but please contact us to discuss.

How do I shower on the mountain?

You don’t. You can use wet wipes if you like to towel off. We provide wash bins with hot water and soap for you to wash your hands and face in the morning and before going to sleep.

What happens if someone in my group needs to descend? Does the entire party also have to descend?

No. We bring multiple guides on every climb so that when a climber needs to descend, it does not affect the rest of the party.

If I have to descend early, are the additional nights at the hotel covered?

If needed, additional nights at the hotel are not included and must be seen as extra. However, we will assist you to arrange your accommodation so that you don’t have to worry about it.
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